Health related projects can involve a number of procurement-related activities,
such as construction of infrastructure; management and operation of service
providers; contracting services (consultants, research institutes, universities,
medical and paramedical personnel, and insurance); purchase of goods;
and the delivery of some of these goods. Experts often quote drug selection
and use, procurement of drugs and medical equipment and distribution and
storage of drugs as the most problematic areas. But careful attention
should be given to all types of contracting processes to prevent the harmful
effects of corruption.
Risks of corruption in contracting within the health sector are similar
to those that appear in contracting processes in other sectors. There
are, however, some particular characteristics that heighten those risks:
The complexity of processes to procure drugs and equipment:
highly technical processes; product specifications often determine the
provider; the methods to quantify the volume of drugs needed is often
based on subjective assumptions and estimates.
A number of intervening actors: contractors, suppliers, medical
institutions, administrators, regulators, medical staff and patients
- often give rise to situations of conflict of interest.
Marketing practices by pharmaceutical companies: sometimes
induce demand for products.
Suppliers use different prices for the same pharmaceutical products:
can lead to artificially inflated prices.
Difficulties in monitoring quality standards: in drug provision
and when following up the distribution chain.
Health related projects may require international contracting
for local delivery: (e.g. vaccines or HIV tests). Some projects
may also have very localised implementation, such as community hospitals,
that face different risks and challenges at all contracting phases.
In addition to considering the factors that generally minimise the risk
of corruption for all contracting processes, there are several approaches
that could be particularly helpful in preventing corruption in the health
sector. Examples include:
Information: Establishing and maintaining information systems
on prices, quality, volumes, performance of suppliers, etc, that are
simple and easy to use. For example, establishing lists of reliable
and well performing suppliers, such as the list of pre-qualified products
and manufacturers meeting WHO norms and standards, as well as making
price information widely available and the use of existing tools such
as the WHO International price guide can help reduce prices and opportunities
for corruption. Establishing price reporting systems can allow comparisons
for basic medical goods and services and result in a decrease in input
prices as demonstrated in an anti-corruption crackdown in Argentina.
Professionalism: Developing and enforcing codes of conduct
for the industry and for administrators, medical staff, health care
facility staff and management and regulators play an important role.
Training staff in managing conflicts of interest is essential. Technical
assistance and training for procurement officers can also improve the
capacity of government to manage competitive biddings.
Management structures and tools: Governance structure and management
tools can also help reduce opportunities for corrupt practices, for
example, establishing committees for matters related to registration,
selection, procurement and quality assurance of medicines. Rotating
procurement officers, enforcing ethical standards within procurement
committees, monitoring lifestyles, reinforcing procurement officers
accountability and rewarding good performances are other important tools.
Having separate entities responsible for the various procurement functions
is also mentioned in the operational principles for good pharmaceutical
procurement (see references).
Monitoring systems: Developing monitoring systems that are
transparent, accountable, independent, allow for civil society participation
and operate at all stages, from contracting decisions and drug selection,
to contract implementation (including distribution when applicable).
A reliable information-management system is one of the most important
elements in planning and managing procurement. The procurement office
should report regularly on key procurement performance indicators selected
by senior managers. Monitoring systems should also include an annual
external audit to verify the procurement office's accounting records.
While the monitoring of quantities of drugs received or health services
utilized is relatively straightforward, monitoring of quality and efficiency
pose greater challenges, including for example, quality and value for
money in high-tech medical equipment procurements and in the delivery
of contracted health services. An evaluation of public contracting for
health services in Cambodia noted that monitoring was essential to assure
quality when contractual payments are linked to performance, and that
auditing skills are very important to detect such problems as "ghost
patients", excessive charges, and reporting fraud [1].
Reform efforts in Chile using information and information technology.
Reform efforts in Chile during the period 1995-2000 seem to have
produced interesting results.
The reform included three pillars. The first was institutional
reform of CENABAST, the main government contracting agency
for the health sector. Its responsibilities were delegated to
other health agencies, thus reducing potential for monopoly and
collusion. It was also decided that all steps in the drug purchase
and supply chain would be monitored by an information technology
system.
Secondly, an electronic bidding system was set up. This
helped reduce the likelihood of collusion by subjecting suppliers
to a competitive bidding process: hospitals (purchasers) submit
their projected drugs need for a six-month period to CENABAST, which
compiles them all and invites drug suppliers to bid. Proposals were
submitted through a computer network, and all suppliers were provided
with the information of the lowest bid and could hence be given
an opportunity to revise their own proposals. This process continues
until an equilibrium is reached.
The third pillar was an information and communication campaign.
CENABAST regularly informed suppliers and purchasers about the process
of reform and appealed to the self-interest of managers by emphasising
how they could gain benefits from the new purchasing system. According
to the World Bank, CENABAST's new model resulted in significant
savings for the public sector in terms of its drug budget ; in 1997
the group of hospitals saved an estimated US$ 4 million in medicines
and medical supplies (based on the fact that in the bidding process
to date, hospitals gained savings from 5-7%).
Not all procurement problems arise from corruption, just as not all solutions
will address both efficiency and corruption-related causes. It is important
to address change and improvement. It is also important to keep in mind
that all actors involved have a role to play in combating corruption in
this field and including them in the implementation of solutions will
make results more sustainable and effective.
The World Bank and the WHO offer a wide range of information on procurement
guidelines, lists of drugs, and cases of best practice. There are also
an increasing number of materials in this field, including:
Political
and economic Incentives during an anti-corruption crackdown, Di
Tella, Rafael and Ernesto Schargrodsky, in Della Porta, Donatella and
Susan Rose-Ackerman (eds) Corrupt exchanges: empirical themes in the
politics and political economy of corruption, Baden Baden: Nomos Verlaggesellschaft,
2002
Procurement-related
guidelines produced by the Global Fund including the Guide to the
Global Fund's Policies on Procurement and Supply Management, and the
Guidelines for Performance Based Funding which gives operational details
of this type of contracting arrangement.
[1] Richard Soeters and Fred Griffiths.
2003. Improving government health services through contract management:
a case from Cambodia. Health Policy and Planning; 18(1), 74-83,
page 79
UN Public Procurement Resource Website
The UN Procurement Capacity Development Centre (PCDC) has launched a new website at www.unpcdc.org, which aims to link a broad network of individuals and organizations in both developed and developing countries, from governments, the private sector, civil society groups, educational institutions, and other organizations. This website provides a forum for the exchange of information on procurement capacity development research, analysis, approaches, tools and lessons from experience.