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[(the )-443(reporting )-443(on )-443(performance )-443(and )-443(expenditure )-443(of)-8( )]TJ
-0.02 Tc 0 -1.101 TD
[(service )-34(providers. )-34(W)18(ithin )-34(utilities )-34(and )-34(other )-34(agencies, )-34(the)-20( )]TJ
0 -1.101 TD
[(disclosure )35(of )35(assets )35(by )35(officials )35(could )35(be )35(further )35(promoted)-20( )]TJ
T*
[(especially )-237(as )-237(part )-237(of )-237(the )-237(professionalization )-237(of )-237(service)-20( )]TJ
T*
(providers.)Tj
-0.019 Tc 0 -1.621 TD
[(On )-417(the )-417(demand )-417(side )-417(\(i.e. )-417(encouraging )-417(demand )-417(for)-19( )]TJ
-0.02 Tc 0 -1.101 TD
[(accountability )-356(from )-356(the )-356(public\), )-356(civil )-356(society )-356(can )-356(be)-20( )]TJ
0 -1.101 TD
[(strengthened )-1(through )-1(support )-1(to )-1(consumer )-1(organisations)-20( )]TJ
T*
[(\(e.g. )-286(to )-286(provide )-286(information )-286(on )-286(consumer )-286(rights )-286(and)-20( )]TJ
T*
[(support )27(in )27(case )27(of )28(complaints\), )27(NGOs )27(and )27(media )27(that )27(are)-20( )]TJ
T*
[(using )-73(freedom )-73(of )-73(information )-73(rules )-73(to )-73(hold )-73(providers )-73(to)-20( )]TJ
T*
[(account )-35(in )-35(the )-35(sector )-35(\(for )-35(example )-35(in )-35(India\), )-35(and )-35(citizens)-20( )]TJ
0 -1.101 TD
[(report )19(card )19(and )19(other )19(citizens )19(voice )19(processes )19(to )19(track )19(the)-20( )]TJ
0 -1.101 TD
[(performance )-186(of )-186(providers )-186(and )-186(encourage )-186(dialogue )-186(and)-20( )]TJ
T*
[(better )-63(performance. )-63(Strengthening )-63(complaints )-63(systems )-63(is)-20( )]TJ
T*
[(also )-5(a )-5(useful )-5(way )-5(to )-5(prevent )-5(corruption )-5(and )-5(bring )-5(abuses)-20( )]TJ
T*
[(to )108(light. )108(Donors )108(have )108(a )108(strong )108(interest )108(and )108(portfolio )108(in )108(such)-20( )]TJ
0 -1.101 TD
[(activities, )-124(such )-124(as )-124(the )-124(UK )-124(Department )-124(for )-124(International)-20( )]TJ
-0.01 Tc 0 -1.101 TD
[(Development\222)74(s )-417(Governance )-417(and )-417(T)67(ransparency )-417(Fund)-10( )]TJ
-0.02 Tc T*
[(which )-260(includes )-260(current )-260(support )-260(through )-260(organisations)-20( )]TJ
T*
[(such )-28(as )-28(W)86(aterAid )-28(and )-28(T)67(ransparency )-28(International.)]TJ
0 -1.621 TD
[(In )-33(peri-urban )-33(areas, )-33(bringing )-33(informal )-33(providers )-33(into )-33(the)-20( )]TJ
0 -1.101 TD
[(legal )-157(fold)]TJ
/Span<>> BDC
( )Tj
EMC
4.374 0 Td
(\226)Tj
/Span<>> BDC
( )Tj
EMC
0.895 0 Td
[(through )-157(licences, )-157(\223light )-157(touch\224 )-157(regulations)-20( )]TJ
-5.269 -1.101 Td
[(and )-67(their )-67(formal )-67(recognition )-67(as )-67(alternative )-67(suppliers)]TJ
/Span<>> BDC
( )Tj
EMC
22.001 0 Td
(\226)Tj
/Span<>> BDC
( )Tj
EMC
0.805 0 Td
[(is)-20( )]TJ
-22.806 -1.101 Td
[(a )-198(more )-198(viable )-198(strategy)92(. )-198(This )-198(can )-198(protect )-198(both )-198(vendors)-20( )]TJ
-0.006 Tc 0 -1.101 TD
[(and )-513(customers )-513(from )-513(corruption )-513(and )-513(exploitation.)-6( )]TJ
-0.02 Tc T*
[(Such )-211(approaches )-211(are )-211(becoming )-211(more )-211(widely )-211(accepted:)-20( )]TJ
0 -1.101 TD
[(\223authorities )-71(in )-71(countries )-71(as )-71(diverse )-71(as )-71(Senegal, )-71(V)37(ietnam,)-20( )]TJ
0 -1.101 TD
[(Mozambique )-47(and )-47(Ghana )-47(have )-47(already )-47(licensed )-47(informal)-20( )]TJ
T*
[(vendors )-220(\(or )-220(are )-220(considering )-220(doing )-220(so\) )-220(and )-220(established)-20( )]TJ
-0.004 Tc T*
[(guidelines )-583(for )-583(tanker )-583(operators )-583(and )-583(independent)-4( )]TJ
-0.02 Tc T*
[(entrepreneurs.\224 )-28(\(Sohail )-28(and )-28(Cavill )-28(2008\).)]TJ
1 0.23 0 0.18 k
/GS0 gs
/TT2 1 Tf
0 Tc 14 0 0 14 44.504 288.7096 Tm
[(Some )-7(conclusions )-7(and )-7(recommendations)]TJ
0 0 0 1 k
/GS1 gs
/TT1 1 Tf
-0.02 Tc 10.9 0 0 10.9 55.8426 273.8749 Tm
[(Petty )-249(corruption )-249(at )-249(the )-249(provider)55(-consumer )-249(interface)-20( )]TJ
/C2_0 1 Tf
-1.04 0 Td
<004E0003>Tj
/TT1 1 Tf
1.04 -1.101 Td
[(is )-401(one )-401(key )-401(area )-401(of )-401(risk )-401(that )-401(water )-401(projects )-401(and)-20( )]TJ
0 -1.101 TD
[(programmes )-28(must )-28(consider)111(.)-20( )]TJ
-0.006 Tc 0 -1.361 TD
[(Preventing )-514(petty )-514(corruption )-515(means )-514(investing )-514(in)-6( )]TJ
/C2_0 1 Tf
-0.02 Tc -1.04 0 Td
<004E0003>Tj
/TT1 1 Tf
1.04 -1.101 Td
[(corruption )-27(risk )-27(assessments )-27(to )-27(identify )-27(problems )-27(at )-27(an)-20( )]TJ
0 -1.101 TD
[(early )-28(stage )-28(and )-28(encouraging )-28(preventative )-28(measures.)-20( )]TJ
0 -1.361 TD
[(Early )31(warning )31(signs, )31(which )31(may )31(indicate )31(whether )31(petty)-20( )]TJ
/C2_0 1 Tf
-1.04 0 Td
<004E0003>Tj
/TT1 1 Tf
1.04 -1.101 Td
[(corruption )13(is )13(occurring, )13(can )13(be )13(identified )13(and )13(linked )13(to)-20( )]TJ
0 -1.101 TD
[(specific )-28(preventative )-28(actions.)-20( )]TJ
0 -1.361 TD
[(Suitable )-239(preventative )-239(measures )-239(are )-239(likely )-239(to )-239(include)-20( )]TJ
/C2_0 1 Tf
-1.04 0 Td
<004E0003>Tj
/TT1 1 Tf
-0.009 Tc 1.04 -1.101 Td
[(specific )-430(targeted )-430(measures )-430(such )-430(as )-430(strengthening)-9( )]TJ
-0.02 Tc 0 -1.101 TD
[(the )-191(capacity )-191(of )-191(service )-191(providers )-191(and )-191(much )-191(broader)-20( )]TJ
0 -1.101 TD
[(measures )-137(such )-137(as )-137(the )-137(development )-137(of )-137(civil )-137(society )-137(to)-20( )]TJ
0 -1.101 TD
[(improve )-28(accountability )-28(in )-28(governance.)-20( )]TJ
0 -1.361 TD
[(Better )17(monitoring )17(and )17(corruption-related )17(research )17(also)-20( )]TJ
/C2_0 1 Tf
-1.04 0 Td
<004E0003>Tj
/TT1 1 Tf
1.04 -1.101 Td
[(needs )-146(to )-146(be )-146(promoted )-146(in )-146(order )-146(to )-146(learn )-146(what )-146(works)-20( )]TJ
0 -1.101 TD
[(best )-28(in )-28(specific )-28(contexts.)]TJ
1 0.23 0 0.18 k
/GS0 gs
/TT2 1 Tf
0 Tc 14 0 0 14 312.1418 713.545 Tm
[(Further )-20(resources)]TJ
0 0 0 1 k
/GS1 gs
/TT1 1 Tf
9 0 0 9 312.1418 703.545 Tm
[(A)10( )10(s)10(u)10(m)10(m)10(a)10(r)10(y)10( )10(o)10(f)10( )10(t)10(h)10(e)10( )10(D)10(u)10(b)10(l)10(i)10(n)10( )10(S)10(t)10(a)10(t)10(e)10(m)10(e)10(n)10(t)10( )10(a)10(n)10(d)10( )10(P)10(r)10(i)10(n)10(c)10(i)10(p)10(l)10(e)10(s)10( )10(c)10(a)10(n)10( )10(b)10(e)10( )10(a)10(c)10(c)10(e)10(s)10(s)10(e)10(d )]TJ
-0.01 Tc 0.945 -1.111 Td
(at: principles at: )Tj
1 0.23 0 0.18 k
/GS0 gs
[(www)92(.gwpforum.org/servlet/PSP?iNodeID=1345)]TJ
0 0 0 1 k
/GS1 gs
-0.04 Tc -0.945 -1.426 Td
[(Plummer)111(, J and Cross, P \(2007\) \223T)86(ackling corruption in the water and)-40( )]TJ
0.945 -1.111 Td
[(sanitation sector in Africa: starting the dialogue\224 in Campos, E and)-40( )]TJ
0 -1.111 TD
(Pradhan, S \(eds.\) \(2007\) )Tj
/TT3 1 Tf
[(The many faces of corruption: tracking)-40( )]TJ
T*
(vulnerability at the sector level)Tj
/TT1 1 Tf
0 Tc [(,)40( )40(W)126(a)40(s)40(h)40(i)40(n)40(g)40(t)40(o)40(n)40( )40(D)40(C)40(.)40(:)40( )40(W)126(o)40(r)40(l)40(d)40( )40(B)40(a)40(n)40(k)40(. )]TJ
-0.04 Tc T*
[(A)74(vailable at: )]TJ
1 0.23 0 0.18 k
/GS0 gs
[(http://go.worldbank.org/OZLE95Y)74(A50)]TJ
0 0 0 1 k
/GS1 gs
-0.01 Tc -0.945 -1.426 Td
[(The W)86(ater Integrity Network \()]TJ
1 0.23 0 0.18 k
/GS0 gs
[(www)92(.waterintegritynetwork.net)]TJ
0 0 0 1 k
/GS1 gs
0 Tc (\) )Tj
-0.01 Tc 0.945 -1.111 Td
[(was formed to support anti-corruption activities in the water)-10( )]TJ
T*
(sector worldwide.)Tj
0 Tc -0.945 -1.426 Td
[(T)77(r)10(a)10(n)10(s)10(p)10(a)10(r)10(e)10(n)10(c)10(y)10( )10(I)10(n)10(t)10(e)10(r)10(n)10(a)10(t)10(i)10(o)10(n)10(a)10(l)10( )10(a)10(n)10(d)10( )10(U)10(N)10(-)10(H)10(a)10(b)10(i)10(t)10(a)10(t)10( )10(2)10(0)10(0)10(4)10(.)10( )10(T)108(o)10(o)10(l)10(s)10( )10(t)10(o )]TJ
0.945 -1.111 Td
[(s)10(u)10(p)10(p)10(o)10(r)10(t)10( )10(t)10(r)10(a)10(n)10(s)10(p)10(a)10(r)10(e)10(n)10(c)10(y)10( )10(i)10(n)10( )10(l)10(o)10(c)10(a)10(l)10( )10(g)10(o)10(v)10(e)10(r)10(n)10(a)10(n)10(c)10(e)10(.)10( )10(U)10(r)10(b)10(a)10(n)10( )10(g)10(o)10(v)10(e)10(r)10(n)10(a)10(n)10(c)10(e )]TJ
-0.01 Tc T*
[(toolkit series. A)74(vailable at )]TJ
1 0.23 0 0.18 k
/GS0 gs
[(www)92(.transparency)92(.org/tools/e_toolkit/)]TJ
0 0 0 1 k
/GS1 gs
-0.04 Tc -0.945 -1.426 Td
[(W)86(arner)111(, J, Butterworth, J, W)74(egerich, K, Mora V)86(allejo, A, Martinez, G,)-40( )]TJ
0.945 -1.111 Td
[(Gouet, C and V)37(isscher)111(, JT)111(, \(forthcoming\) \223Corruption risks in water)-40( )]TJ
T*
(licensing with case studies from Chile and Kazakhstan\224, )Tj
/TT3 1 Tf
(SIWI report)Tj
/TT1 1 Tf
0 Tc (.)Tj
-0.04 Tc -0.945 -1.426 Td
(Zinnbauer D and Dobson R \(eds.\) \(2008\) )Tj
/TT3 1 Tf
0 Tc [(G)40(l)40(o)40(b)40(a)40(l)40( )40(C)40(o)40(r)40(r)40(u)40(p)40(t)40(i)40(o)40(n)40( )40(R)40(e)40(p)40(o)40(r)40(t )]TJ
-0.04 Tc 0.945 -1.111 Td
(2008: Corruption in the water sector)Tj
/TT1 1 Tf
0 Tc [(,)40( )40(C)40(a)40(m)40(b)40(r)40(i)40(d)40(g)40(e)40(t)40(:)40( )40(C)40(a)40(m)40(b)40(r)40(i)40(d)40(g)40(e )]TJ
-0.04 Tc T*
[(University Press. A)74(vailable at: )]TJ
1 0.23 0 0.18 k
/GS0 gs
[(www)92(.transparency)92(.org/publications/gcr)]TJ
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0 Tc 14 0 0 14 312.1418 489.7025 Tm
(References)Tj
0 0 0 1 k
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-0.04 Tc 9 0 0 9 312.1418 476.8678 Tm
(Acci\363n Ciudadana \(2006\) )Tj
/TT3 1 Tf
0 Tc [(I)40(n)40(d)40(i)40(c)40(a)40(d)40(o)40(r)40(e)40(s)40( )40(d)40(e)40( )40(P)40(e)40(r)40(c)40(e)40(p)40(c)40(i)40(\363)40(n)40( )40(y)40( )40(E)40(x)40(p)40(e)40(r)40(i)40(e)40(n)40(c)40(i)40(a)40(s )]TJ
-0.04 Tc 0.945 -1.111 Td
(de Corrupci\363n de Guatemala)Tj
/Span<>> BDC
( )Tj
EMC
(\226)Tj
/Span<>> BDC
( )Tj
EMC
(IPEC)Tj
/TT1 1 Tf
0 Tc [(,)40( )40(G)40(u)40(a)40(t)40(e)40(m)40(a)40(l)40(a)40( )40(C)40(i)40(t)40(y)40(:)40( )40(A)40(c)40(c)40(i)40(\363)40(n )]TJ
-0.04 Tc T*
(Ciudadana.)Tj
-0.945 -1.426 Td
[(Davis, J \(2004\) \223Corruption in public service delivery: experience \
from)-40( )]TJ
0.945 -1.111 Td
[(South Asia\222)74(s water and sanitation sector\224 in )]TJ
/TT3 1 Tf
[(W)67(orld Development)]TJ
/TT1 1 Tf
0 Tc 25.535 0 Td
( )Tj
-0.04 Tc -25.535 -1.111 Td
(32\(1\), pp 53)Tj
/Span<>> BDC
(-)Tj
EMC
(71.)Tj
-0.945 -1.426 Td
[(Gonz\341lez de As\355s, M, O\222Leary)92(, D, Ljung, P and Butterworth, J \(2009\))-40( )]TJ
/TT3 1 Tf
0 Tc 0.945 -1.111 Td
[(I)40(m)40(p)40(r)40(o)40(v)40(i)40(n)40(g)40( )40(t)40(r)40(a)40(n)40(s)40(p)40(a)40(r)40(e)40(n)40(c)40(y)132(,)40( )40(a)40(c)40(c)40(o)40(u)40(n)40(t)40(a)40(b)40(i)40(l)40(i)40(t)40(y)132(,)40( )40(a)40(n)40(d)40( )40(i)40(n)40(t)40(e)40(g)40(r)40(i)40(t)40(y)40( )40(i)40(n)40( )40(w)40(a)40(t)40(e)40(r)40( )40(s)40(u)40(p)40(p)40(l)40(y )]TJ
-0.04 Tc T*
(and sanitation: action, learning, experiences)Tj
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0 Tc [(,)40( )40(W)126(a)40(s)40(h)40(i)40(n)40(g)40(t)40(o)40(n)40( )40(D)40(C)40(.)40(:)40( )40(W)126(o)40(r)40(l)40(d )]TJ
-0.04 Tc T*
[(Bank. A)74(vailable at:)]TJ
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( )Tj
EMC
0 Tc 11.095 0 Td
( )Tj
1 0.23 0 0.18 k
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-0.04 Tc -11.095 -1.111 Td
[(www)92(.waterintegritynetwork.net/page/2762)]TJ
0 0 0 1 k
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-0.945 -1.426 Td
[(Plummer)111(, J \(2008\) \223Making Anti)]TJ
/Span<>> BDC
(-)Tj
EMC
[(Corruption Approaches W)86(ork for the)-40( )]TJ
0.945 -1.111 Td
(Poor: Issues for consideration in the development of pro)Tj
/Span<>> BDC
(-)Tj
EMC
(poor anti)Tj
/Span<>> BDC
(-)Tj
EMC
T*
(corruption strategies in water services and irrigation\224 )Tj
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(SIWI report )Tj
/TT1 1 Tf
0 Tc [(2)40(2)40(, )]TJ
-0.04 Tc T*
[(Stockholm: Swedish W)86(ater House, SIWI, W)86(ater Integrity Network.)-40( )]TJ
T*
[(A)74(vailable at: )]TJ
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( )Tj
EMC
0 Tc 7.095 0 Td
( )Tj
1 0.23 0 0.18 k
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-0.04 Tc -7.095 -1.111 Td
[(www)92(.siwi.org/documents/Resources/Reports/Report22_Making_)]TJ
T*
(Anti)Tj
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(-)Tj
EMC
[(corruption_W)86(ork_2007.pdf)]TJ
0 0 0 1 k
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-0.945 -1.426 Td
[(Sohail, M and Cavill, S \(2008\) \223W)86(ater for the poor: corruption in)-40( )]TJ
0.945 -1.111 Td
[(water supply and sanitation\224 in Zinnbauer)111(, D and Dobson, R \(2008\))-40( )]TJ
/TT3 1 Tf
0 -1.111 TD
(Global Corruption Report 2008: Corruption in the water sector)Tj
/TT1 1 Tf
0 Tc (, )Tj
-0.04 Tc 0 -1.111 TD
[(Berlin: T)67(ransparency International. A)74(vailable at:)]TJ
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( )Tj
EMC
0 Tc 19.095 0 Td
( )Tj
1 0.23 0 0.18 k
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[(www)92(.transparency)92(.org/publications/gcr)]TJ
0 0 0 1 k
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-0.945 -1.426 Td
[(T)67(ransparency International Bangladesh \(1997\) )]TJ
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0 Tc [(S)40(u)40(r)40(v)40(e)40(y)40( )40(o)40(n)40( )40(C)40(o)40(r)40(r)40(u)40(p)40(t)40(i)40(o)40(n)40( )40(i)40(n )]TJ
-0.04 Tc 0.945 -1.111 Td
(Bangladesh)Tj
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( )Tj
EMC
(\226)Tj
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( )Tj
EMC
(Executive Summary)Tj
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0 Tc [(,)40( )40(D)40(a)40(k)40(a)40(:)40( )40(T)40(I)40( )40(B)40(a)40(n)40(g)40(l)40(a)40(d)40(e)40(s)40(h)40(.)40( )40(A)114(v)40(a)40(i)40(l)40(a)40(b)40(l)40(e )]TJ
-0.04 Tc T*
(at:)Tj
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( )Tj
EMC
0 Tc 3.095 0 Td
( )Tj
1 0.23 0 0.18 k
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[(www)92(.ti)]TJ
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(-)Tj
EMC
(bangladesh.org/evidence/evidence)Tj
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(-)Tj
EMC
(app3b.pdf)Tj
0 0 0 1 k
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[(T)67(ransparency International Kenya \(2006\) )]TJ
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0 Tc [(N)40(a)40(i)40(r)40(o)40(b)40(i)40( )40(W)107(a)40(t)40(e)40(r)40( )40(& )]TJ
-0.04 Tc 0.945 -1.111 Td
[(Sewerage Company Limited: A Survey)92(, April\226May 2005)]TJ
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0 Tc [(,)40( )40(N)40(a)40(i)40(r)40(o)40(b)40(i)40(: )80( )]TJ
-0.04 Tc 0 -1.111 TD
[(TI Kenya. A)74(vailable at: )]TJ
1 0.23 0 0.18 k
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[(http://www)92(.waterintegritynetwork.)]TJ
/C2_0 1 Tf
0 -1.111 TD
<008D006200BD00BA00B200620059008000B200BA004F0091008D00BD0062008D00BD00BA0059009100C9008D008700910038005900BA00BE009800C100BA00C10073007300CF00BA006F0087006200BA002C0015001B0062008D00CB003800C7>Tj
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T*
[(Nairobiwaterandseweragecompany)92(.pdf)]TJ
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